Usay Business Limited - Privacy Notice Summary
Who we are
We are Usay Business Limited ("Usay"). We provide a price and content comparison service for private health insurance policies via our website UsayCompare.co.uk and through our telephone advisory service.
How we use your information
As part of providing our service we collect and process the personal data of our customers, including private medical information of the customer and their relatives. We do this so that we can pass this information on to insurers so that the insurer can provide a suitable insurance policy.
In some circumstances we may also use customer information for marketing purposes, although you can always opt out of this.
As a business we also process information to enable us to operate that business. This can include the personal details of our employees, insurance brokers and their employees, insurance companies and their employees, appointed representatives, and other entities and their employees with who we do business.
We may also use your information for research, analysis and statistical purposes or to help develop our systems.
Who we disclose your information to
As well as to insurers we may disclose your personal information to our regulators or other legal bodies, third party suppliers (such as IT providers), legal advisers, courts or adjudicators, payroll, business purchasers, or other Usay Group companies.
You have the right of access to your information (a data subject access request), the right to correct inaccurate information, the right to erase information (to be forgotten), the right to object to or restrict our processing of your information and a right to information portability. Please see our privacy notice for information on how to exercise these rights.
You also have the right to withdraw any consent that you have given us to use your information (although if we have other grounds on which to use your information we may still do so).
Please see our privacy notice for more information on how we use your information and your rights in respect of that use.
Date of document: 21st May 2018
My wife and I had been with the same provider for decades and decided it was time for a change...so we made contact with Liam Packer at Usaycompare.com. His service was excellent and he fully explained the range of benefits available as he took us through the various options. We accepted his final proposal and look forward to many years cover with our new provider. Liam is a credit to his employer."September 2018
Great service, everything explained and cover was arranged to suit my needs at half the price I was previously paying. Also like the fact they give you direct dial numbers and a contact name if you have any questions, a far more personal touch which I definitely prefer."March 2018
I found Usay to be an excellent source of help with our investigation of potential insurance policies. Our adviser, Chris Ford, was professional, courteous and attentive at all times...."February 2018
“A very professional and thorough service, and always with the customers interests as the priority. Liam Packer could not have been more helpful, and is a credit to his company. Thank you very much."March 2018
“I cannot begin to say how happy I was with the service I received from Geoff. He has tailor made my policy to suit me. I totally understood everything and I couldn’t be happier...I now have him on speed dial or email so I can recommend my family friends and colleagues...thank you."May 2018
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