The UK's leading independent health insurance specialists

Our Cookie Policy

What are Cookies?

Cookies are simple text files that most websites store on your computer or mobile device when you access a site. Only the particular website server is able to retrieve or read the contents of the cookies it sets.

Cookies contain anonymous information and allow a website to remember things about your visit to the site, such as what brought you to the site, your preferences or what's in your shopping basket. Some are placed only for the particular session and 'self destruct' when you end the browser session, others stay on your PC for a set period (typically a few months, but it can be longer) even after you have logged off.

Do we use Cookies?

Yes, we do. We store two first party cookies on your computer - the first of which is known as a session cookie. This cookie is called 'usaynewhealth'. It stores absolutely no personal information about you and is used purely for analytical purposes so we can see what brought you to our website. The second first party cookie is called usaybusi_cookie and is used for analytical purposes for us to understand how you use our website.

We also use first party cookies for Google Analytics, Adobe and Hotjar. Google Analytics and Adobe are web analytics tools which helps us see reports on how users are using our website and helps us deliver the best possible service by constantly improving our site. We also implement “Google Analytics Demographic and Interest” advertiser’s features. Hotjar will collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

Google Analytics, Adobe and Hotjar collect information anonymously and it identifies trends without identifying individual visitors. You can opt out of these without affecting how you visit our site. For more information please visit this Google page, this Adobe page or this Hotjar page.

How do I remove Cookies?

We do not store any cookies that hold personal information about our users. Most of the cookies that we do store are for analysing how people use our site.

If you would like to disable your cookies, visit this Google page for more information.