Usay Health InsuranceThe UK's Leading Independent Health Insurance Specialist
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The Financial Services Authority (FSA) The FSA is the independent Watchdog that regulates financial services. It requires us to give you this document. Please use this information to decide if our services are right for you.
Whose Products Do We Offer We offer products from a range of insurers for Private Medical Insurance.
Which Services Will We Provide You With We will advise and make recommendation for you after we have assessed your needs for Private Medical Insurance
What Will You Have To Pay Us For This Service No fee for Private Medical Insurance. You will receive a quotation, which will tell you about any other fees relating to any particular insurance policy.
Who Regulates Us Usay Health Insurance is a trading style of Usay Business Limited which is authorised and regulated by the Financial Services Authority. Usay Business Limited FSA Register number is 478676. Usay Business Limited’s permitted business is to arrange transactions in general insurance.
You can check this on the FSA’s Register by visiting the FSA website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
What To Do If You Have A Complaint If you wish to register a complaint, please contact:
In Writing: Compliance Manager Usay Business Limited Units A1 & A2 Lakeside Business Park Broadway Lane South Cerney Cirencester Gloucestershire GL7 5XL
By Telephone: 0845 880 33 55 If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Are You Covered By The FSCS? We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.
Client money WE DO NOT HANDLE CLIENT MONEY. We never handle cash and will not accept a cheque made out to us.
Conflict of Interest We offer Independent advice, but occasions can arise where we, or one of our other customers, will have some form of interest in business, which we are transacting for you. If this happens, or we become aware that our interests or those of one of our other customers conflict with your interest, we will inform you and obtain your consent before we carry out your instructions.
Instructions If at any time you wish to give us instructions relating to any forms of business, or alternatively, if you wish to terminate our business relationship, please inform us in writing, as this will ensure that no confusion arises between us. We will however, accept oral instructions, which we will then confirm to you in writing. Written instructions to terminate our business relationship may be given to us at any time without penalty by either party.
Data Protection Act The personal and financial information provided will be used in assisting your independent financial adviser in offering you the best advice as required by the Financial Services and Markets Act 2000. The personal data provided will be stored and used in accordance with the Data Protection Act 1998.
Registration of Business Documents of Title We will register all business in your name unless otherwise agreed in writing. All contract notes and documents of title in respect of your financial transactions will be forwarded to you as soon as practicable after we receive them. Where a number of documents relating to a series of transactions are involved, the number of documents will normally be retained by us until the series is complete. All documents will be immediately logged in a register when received or issued.
Records We shall supply on demand to you copies of contract notes and any other evidence of transactions together with copies of any relevant records retained in respect of you, which are kept manually or electronically. You may inspect, during business hours and having given us reasonable notice of your wish to do so, records retained in respect of you. We undertake to maintain such records for a period of six years from the date of each transaction.
Professional Indemnity Insurance We confirm that we maintain Professional Indemnity Insurance for your protection in the event of negligence.
Data Subject Access Request Under the act, we will not pass on your personal data to any other companies without your consent unless in relation to your Financial Planning application or requirement by law. You have a right to have access to all of the information, which Usay Business Limited hold regarding yourselves, to receive this information a written request must be received.
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* 25 year old male living in Scotland quoted for an Aviva Health Solutions policy, 6 week option, £500 excess, prices correct as of May 2010 Usay Health Insurance is a trading style of Usay Business Limited who is authorised and regulated by the Financial Services Authority No:478676 Usay House A1 & A2, Lakeside Business Park, Broadway Lane, South Cerney, Cirencester, Gloucestershire, GL7 5XL - Copyright of Usay Business Limited © 2010 |
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